The Holiday Season is in full swing! I am very grateful to be spending it with each of you, who are continually dedicated to your health and fitness in our first year here in Grass Valley!
We will be sending out a regular monthly newsletter in the near future, but I just wanted to send out some important information soon after our first snow and now that Thanksgiving has come and gone! We will be open the majority of the month (hours as follows) to best serve you and help you stay motivated and dedicated during the holidays, which can be trying for some, but rewarding come the new year when you haven’t “set yourself back”.
I am so happy to serve each of you as Foothills Fitness’ veteran members as we move into January and a rush of “New Years’ Resolution” members!
In addition to the holiday hours, I am including a friendly reminder of the studio policies, many of which have been included in past newsletters or in your trainer/client contract upon signup. Please review these policies as we move into the unpredictable weather and into the new year. I really appreciate each of your understanding and dedication to the success of our gym and the community we are building at Foothills Fitness. You each support a passion to provide affordable functional fitness and training to this area.
If you wish to make up sessions for the two days that we will be closed, please contact me directly to schedule. Thank you to all of you that have made a holiday commitment so far this month!
Thursday 12/24 (Christmas Eve)
Thursday 12/31 (New Years’ Eve)
Friday 12/25 (Christmas Day)
Friday 12/31 (New Years’ Day)
No Free Saturday Community Class 12/26
Scheduling, Cancellation, Tardiness, Inclement Weather Policy
Scheduling Private Training: It is important that you schedule and pay in advance for your monthly sessions at the first visit of each month. If you have a regular appointment time each month, your spot will be saved as long as you maintain continuous membership. You are not guaranteed the same spots every week if you do not confirm your appointments. If you do not have a regular schedule of appointments, please keep in mind that unused monthly sessions do not “roll-over” and must be used within that month. This policy allows the trainer to properly administer your programming, and fosters your adherence and commitment to ensure the results that you are looking for, as well as ensures that our prices remain low.
Signing Up for Small Group Class Online: We encourage everyone to sign-up online for classes they would like to attend. If you do not sign-up online and come to take class and it is full (6 person cap) you are not guaranteed a spot in the class. This is for your own safety – if the class is too full the trainer will not be able to give each participant the attention they deserve. Also, please cancel your RSVP (or send us an e-mail or text) if you cannot make it, to let other potential clients know that there is space.
Inclement weather: Please call and leave a voicemail or send us an e-mail if you cannot make your appointment due to bad weather. We will return your call or email as soon as possible to reschedule your appointment. If we are closing in case of power loss or emergency, each client will be contacted directly for rescheduling and we will post the closing on Facebook, as well as post any class cancelations on the online scheduler (zenplanner). As always, if you do not call, email, or show up for your personal appointment we will consider this a no show and you will not be able to reschedule your missed appointment. Please be considerate and refrain from using the weather as an excuse for days you might not “feel like it” as a free reschedule pass. Our schedule is very tight at times and rescheduling is not always possible. We are here for your results!
24 Hour Cancellation Policy: Although we understand emergencies arise, we do require for 24 hour cancellation in order to reschedule your appointment. If you do not cancel with more than 24 hour notice you will not be able to reschedule your session. If you do cancel within 24 hours, we will do our best to find a time to reschedule within that membership month. Again, please help keep our service prices low.
Tardiness: We ask that you are present, properly outfitted, and prepared to work out within 10 minutes of your appointment start time. Should you arrive late to your session, please be aware that your session will still end at its scheduled time, and both you and the trainer will have limited/not enough time to complete your programmed workout, which will result in lessened results!
If you have any questions or concerns, please do not hesitate to contact me directly. Again, I am very appreciative of each and every one of you!
Wishing you a healthy, happy, and fit holiday and prosperous new year!